We’re excited to welcome you to your first appointment at Shelly Orthodontics! From the moment you walk through our doors, our goal is to make you feel comfortable, informed, and confident in your journey to a healthier, more beautiful smile.
A Warm Welcome Starts at the Front Desk
When you arrive, please check in with our front desk team. They’ll get you settled and guide you through your initial visit.
You’ll meet Dr. Andrew Shelly, who will perform a comprehensive orthodontic evaluation and take time to explain every step of the process, clearly and personally, with you and your family.
What Happens During the Initial Orthodontist Consultation?
Your first visit is designed to answer a few essential questions:
Is there an orthodontic issue that needs attention?
What’s the ideal time to begin treatment?
Which treatment options are best for your case?
How long is treatment expected to take?
What will the treatment cost?
What Comes Next?
If it’s determined that treatment should begin, we’ll schedule an appointment for Diagnostic Records, and in some cases, these can even be completed during your first visit, depending on time.
Diagnostic records allow us to design a personalized treatment plan. They typically include:
Digital study models of your teeth
Panoramic and cephalometric X-rays and tracings
A full analysis by our orthodontist to map out the best course of action
These records give us the full picture so we can craft the most effective and efficient orthodontic solution.
How Much Does Orthodontic Treatment Cost?
Treatment fees vary based on the complexity of your case. During your initial visit, our treatment coordinator will go over:
Estimated costs
Flexible payment plans tailored to your budget
Insurance coverage details
We accept most insurance assignments and strive to make quality orthodontic care affordable for every family.
What’s Included in Your Treatment Investment?
We believe in transparency. Your orthodontic investment at Shelly Orthodontics includes:
Orthodontic records: X-rays, impressions, and a personalized growth assessment
Complete active treatment: Includes all braces or Invisalign® appliances, office visits, adjustments, and monitoring
Durable appliances: If used as instructed, appliances are designed to last throughout treatment
Final retainers: One complimentary set provided at the end of comprehensive (Phase II) treatment
Note: Replacement fees apply for broken or lost appliances and retainers.
What’s Not Included?
While we do our best to provide comprehensive care, the following are not included:
Procedures performed at other dental or surgical offices
Treatment adjustments due to injury, TMJ complications, or surgical needs outside the standard scope of orthodontics
If unexpected issues arise, we’ll discuss any potential fee adjustments necessary to continue treatment.
Insurance and Assignment of Benefits
We’re happy to accept assignment of benefits for most insurance plans, which helps reduce your out-of-pocket costs.
If your plan allows assignment, we handle the paperwork and billing.
If not, we’ll file your claims so you can be reimbursed directly.
Important: If there are any insurance changes before benefits are fully paid, please notify us immediately so we can update your contract accordingly.
Office Hours and Appointment Expectations
We value your time and your trust.
Appointments are carefully scheduled to ensure:
You’re seen on time
Procedures are completed efficiently
Your questions are fully answered
Please arrive promptly to help us maintain our schedule and respect the time of all patients.
Your cooperation helps us deliver a smooth, stress-free experience for everyone in our care.
